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Mercer supported us with the whole project both before and during consultation including design, implementation, communication, and face to face support with unions and employee representatives.

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…first-class work that [Mercer] did for us during the consultation and outcome communications…A task that would break the best of us!

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Creative, responsive and engaging, I cannot speak highly enough of the partnership the Impact team created whilst working with us. They took the time to understand our goals and often provided creative/flexible ideas to achieve them.

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We have a dedicated communications manager who helps with our branded messaging to employees for the annual window. They are very creative and come up with great ideas to give our benefits platform a fresh and inviting look.

Our thoughts and views on key trends

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